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Cancel order

Right of withdrawal

If you are a consumer based in the European Union, you have the right to cancel your order within 14 days of receiving it. This page explains how to exercise that right and what to expect along the way.

I. Submit your request

Within 14 days of receiving your order, let us know you would like to cancel - using the form below or by emailing us directly. Please include your order number and the email address used at checkout.

II. Return the order

Once we confirm your request, send the item(s) back to us in their original condition. Return shipping costs are the responsibility of the customer.

III. Receive your refund

Once we receive and inspect your return, we will process your refund to your original payment method. For full details, please see our Returns Policy.

Submit your cancellation

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